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Social Media for Utilities
Developing a Satisfying Customer Experience
29-30 Oct 2019
NBC TOWER | Chicago, IL, United States of America
- Why You Should Attend
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Social Media for Utilities
Today, all businesses should think about humanizing their brand with social media. Highly skilled employees must understand and know how to interact with our followers and customers to take advantage of the power of this channel. In this course, participants will learn to leverage social media platforms to communicate more effectively and efficiently with customers, employees, community leaders, elected officials, journalists, academics and other key stakeholders. Aside from learning how other utilities are using social media for internal and external communications, attendees will have a fresh outlook on the power of social media and how to use it to their organizations’ benefit.