marcus evans north america conferences

How Executives Drive Change Through Managing Performance

The step-by-step process for managing performance and coaching effectively

9-10 May 2017
NBC TOWER | Chicago, IL, United States of America


Why You Should Attend

How Executives Drive Change Through Managing Performance

This course is highly interactive with the practice of coaching processes applicable to most situations encountered in managing the performance of direct reports.  The attendees will learn skills applicable to difficult situations and difficult people including how to promote positive behavior, build upon areas of agreement, letting people go when it is not a good “job fit” as well as how to coach “up” (influencing upwards) and sideways (facilitative coaching when power is equal).  Beyond coaching employees, executives need unique leadership skills for the challenges faced in the workplace. Participants practice diffusing difficult emotions, changing their own and others’ behavior, and setting measurable goals to determine which areas need development, and ultimately, which coaching process to use.

 

Key Topics

  • The Performance Management System
  • Coaching and Feedback
  • Personality, Emotional Management & Critical/Business Thinking Styles
  • Coaching the Employee on New Skills
  • When Performance is an Issue

    • Previous Attendees Include

    • Chief Human Resources Officer
    • Chief Marketing Officer
    • Chief Information Officer
    • Chief Administrative Officer
    • Chief Operations Officer
    • VPs, Directors and Senior Management who are responsible for multiple employees


    Why Choose marcus evans?

    marcus evans specialises in the research and development of strategic events for senior business executives. From our international network of 63 offices, marcus evans produces over 1000 event days a year on strategic issues in corporate finance, telecommunications, technology, health, transportation, capital markets, human resources and business improvement.

    Above all, marcus evans provides clients with business information and knowledge which enables them to sustain a valuable competitive advantage and makes a positive contribution to their success.






    Practical Insights From

    Joan Pastor, PhD
    President | JPA International, Inc.
    Joan is a licensed organizational and clinical psychologist who provides keynote, training and consultation services to numerous national and international organizations and associations. Her work takes her around the world, where she works with leaders in governments, corporations and not for profits (NFPs) on all aspects of their personal and professional development, and facilitates many senior executive teams. Clients such as Pepsi, Bank of America, the Department of Defense, the Singapore Stock Exchange and many dozens more, bring her back again and again to assist them in such areas as management and executive development, building infrastructure, streamlining business processes, implementing high performing teams, and negotiating and resolving conflicts.

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    Voice of Our Customers
    • “I attended the How to Effectively Run Meetings training taught by Dr. Joan Pastor. The two-day training was intensive and simply excellent. Joan has a way of delivering difficult concepts in a simplified manner which is easily retained mentally. I plan to incorporate some of her concepts immediately. Once again, the training was great!” Jarvis W. Clarke Supervisor Chevron Corporation
    • “I would like to support that Joan’s people skill courses are excellent and very well received. I used Joan at three different Fortune 500 companies for the people skill training, and the staff loved the courses. Also, at each of the companies, the staff requested additional courses by Joan.” Robert Brewer Senior Vice President Chief Compliance Officer and Chief Audit Executive Office Depot
    • “Joan’s presentation on the link between Leadership and Emotional Intelligence was absolutely fabulous! And I heard many others say that, too. She had all 350+ attendees listening to her every word. Joan is extremely informative, interesting, engaging, and funny! Her topic was one that everyone related to and she tailored it perfectly for our audience. I highly recommend Joan! We will definitely be using her again!” Gail Peters, Executive Director Washington University
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    Event Contact

    For all enquiries regarding speaking, sponsoring and attending this conference contact:

    Emily Jones

    marcusevans, The NBC Tower
    455 N. Cityfront Plaza Dr.
    Chicago, IL 60611

    Telephone:     312.540.3000 x6714
    Fax: 312.894.6304
    Email: emilyj@marcusevansch.com